A first step towards artificial intelligence
Discover IBM's Chabot offer
Partner of IBM, we implement the technology
Watson X Assistant for our chatbot solutions
“Low-code” Platform
An intuitive interface to help you build and deploy a chatbot assistant quickly.
Natural language understanding
Thanks to AI and natural language understanding you will be able to build the most intelligent chatbot for your business.
Universal deployment
We are one of the only vendors on the market that allows you to deploy and operate your virtual assistant on any local or cloud system (public or private).
Connected to all channels
You have channels, applications and content in place. Make the most of them! We make sure you can connect (or almost) everything.
Transmission to your agents
Connected to your hotline service to transfer conversations to your physical agents to leave them only the highest value tasks
An offer for all sectors
Use existing chatlogs to quickly train intentions based on your sector and activity.
BANK
HEALTH
HOTEL
INSURANCE
TRADE
TELECOM
AUTOMOTIVE
SOCIAL
Create and customize your chatbot quickly and easily
Building a chat interface can take months, and creating an enriching experience takes even longer. Our web chat, enriched with the best solutions, can be deployed in minutes.
You will be able to increase the capacity of your assistant by using content that already exists within your organization but also make it evolve based on your feedback
Many advantages
Saving time
and saving
Thanks to the chatbot, you will be able to reduce the volume of manual and stressful processing that your employees have to do. They will then be able to refocus on tasks with higher added value. The cost savings from reducing the time spent on requests are therefore enormous.
Customer service
automation
Used to answer users' questions or help them find specific information, the chatbot will also resolve more complex problems or redirect the customer to the appropriate service if necessary.
Influences
purchasing decisions
Your chatbot becomes your personal assistant, it then interacts with the future customer and asks them questions in order to target their preferences, offer them personalized advice and suggest products that they might like.
Payment
management
Chatbots can now directly integrate the majority of existing payment solutions. This helps make the sales process easier and faster. Above all, the customer stays on your page and is not sent to another site to pay for their purchase
Increased
customer engagement
Thanks to the chatbot, you maximize the customer's experience with your brand and focus on their satisfaction. A satisfied customer will engage more easily with your business.
CRM
enrichment
Thanks to the chatbot, you maximize the customer's experience with your brand and focus on their satisfaction. A satisfied customer will engage more easily with your business.