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How artificial intelligence and machine learning changed the SaaS industry

There is no single moment when SaaS (Software-as-a-Service) arrived, because SaaS is a concept that involves numerous components. SaaS has evolved to the point where vendors and suppliers manage their own software and no installation is required because software is distributed instantaneously over the internet (via the cloud). Cloud computing allows businesses to consume computing resources over the internet as a utility — in much the same way they consume water or electricity. The SaaS-based cloud model now offers businesses significant efficiencies and cost savings, although different sectors have moved towards SaaS models at different speeds. In technical terms, SaaS relies on cloud delivery at scale, a minimum degree of widely available connectivity and enterprise-grade security.

More informations : Information Age

Do consumers know their GDPR data privacy rights ?

In addition to data protection, the EU’s General Data Protection Regulation (GDPR) requires businesses to ensure consumers can exercise their data privacy rights. But first, individuals must know these rights. In our 2019 GDPR Small Business Survey, we asked European small business leaders how well they understood their obligations under the GDPR. The results were mixed. While many businesses invested heavily in complying with the GDPR, others seemed not to care. Around half were reported not GDPR compliant on two major aspects of the law.

More informations : GDPR

Building the AI-Powered Organization

Artificial intelligence is reshaping business—though not at the blistering pace many assume. True, AI is now guiding decisions on everything from crop harvests to bank loans, and once pie-in-the-sky prospects such as totally automated customer service are on the horizon. The technologies that enable AI, like development platforms and vast processing power and data storage, are advancing rapidly and becoming increasingly affordable.

More informations : Harvard Business Review